Our goal is to ensure that our clients' needs and business experience with us is made clear and simple. Please read this section before placing your order.

NEW CUSTOMERS
We welcome new customers from the Magic and/ or Novelty Industry! Payment in full is required with the initial order for new accounts. Please remit by credit card, bank check or money order to prevent a shipment delay. All personal or company checks will be held a minimum of two weeks to ensure payment has cleared before an order is shipped. Lastly, a C.O.D. is accepted with 1/3 down payment, balance shipped C.O.D./ Cash.

TERMS
• Net 30 Days to established accounts, only.
• Service charge of 1 1Ž2% will be added to all past due accounts
(MINIMUM $5.00/ month, per invoice).
• $25.00 charge will be made on returned checks.

CREDIT APPROVAL
We can only check your credit after an order has been placed and shipped. Our credit application must be completed and returned for approval. With your application, include a current invoice copy from three magic/ novelty suppliers and provide bank references.

ORDERS
Orders can be placed online, by phone, FAX, U.S. Mail, or in-person with a scheduled appointment.

ONLINE - Items can be selected as you browse our site. For authorization or further direction, please email sales@magicity.com or call during business hours.

MAIL ORDERS - Must be legibly written or typed, listing the stock item name(s) and no(s), quantity, and list price. (Pre-Printed Order Forms are available, upon request)

PHONE ORDERS - 24 hours/ day, 7 days/ week you may leave a recorded order. It is voice activated and will record as long as you speak. To expedite your call and ensure that we provide you the specific merchandise you are requesting, we would appreciate that you be prepared before phoning in your order. Have your listing of the stock item name(s) and no(s), in hand, thank you. During business hours our staff is available to service you with your order.

FAX ORDERS - Accepted 24 hours/ day, 7 days/ week and to provide you the fastest accurate service we offer. (Pre-Printed Order Forms are available, upon request).

SAME DAY SHIPMENTS - To ensure same day shipments during business hours, please place your orders before 1:00 PM Pacific Standard Time (PST).

MINIMUM ORDER
First time minimum order must be $450 or more. We will ship your orders for any amount over $150, thereafter. To maintain an active wholesale account, each year you must purchase a minimum of $1000. Backorders will be shipped, as soon as they become available, unless cancelled.

Since we are a wholesaler, we request that you order two or more of any item. One item is considered a sample and will be billed at the sample price which is an additional 10%. All items must be ordered in the quantities quoted, such as: DOZ - Dozen, EA - Each, GR - Gross, Pak.

SHIPPING
• All Shipments are F.O.B. - Paramount, CA.
• Specify how you want your order shipped, otherwise, all shipments will be sent UNITED PARCEL SERVICE (UPS) - Ground.
• Non U.S. Mail or UPS shipments will be charged an additional $10 per shipment
• DROP SHIPMENT charge is $10.00 EXTRA per shipment or address.

We will make every effort to ship via the most direct and practical routing.

CLAIMS
We are not responsible for merchandise once it has left our hands. All Claims for Loss or Damage must be filed against the shipping/ transportation company within 10 DAYS of receipt. Our responsibility ceases when we obtain receipt for shipped goods.

RETURNS
Permission must be granted, before returning any item to us. Shipment must be pre-paid on said items. Merchandise shipped in error or defective will be authorized. Do not make any deductions for credits until a credit is received from us. A 20% restocking fee may be applied if mutual agreement is made for returns that are other than our error or defective. Returns for any other reason cannot be accepted.

FOREIGN ORDERS
All orders being shipped out of the country must be prepaid. Our minimum for Foreign orders is $250. All monies must be sent in U.S.Dollars or charged to a credit card.

PRICES
Prices and availability on any Item are subject to change without notice.

SAMPLES
You must have the minimum amount on your order before adding samples. For example: You can order samples in addition to your $450 1ST time order and/or $100 minimum order(s).

We cannot deviate from how the item is packaged. When ordering (1) sample item, you will be provided that item as it is offered and quoted, such as: DOZ - Dozen, EA - Each, GR - Gross, Pak. (No Exceptions)

Catalog and Price List
To access prices while browsing our online catalog, please email sales@magicity.com, for authorization or further direction.

If you are not a current customer, note that we require that our customers be in the Magic and/ or Novelty Industry and that they provide us with the proper reselling information.

A copy of your State Resale License, City Business Licence, etc. and the following amount is necessary before your Catalog/ Pricing order will be processed:

• Within the U.S., send $7.50
• Outside the U.S., send $25

HOURS
Monday thru Thursday, 9:00 AM - 5:00 PM (PST)
Friday, 9:00 AM - 4:30 PM (PST)
Showroom Viewing - By Appointment, only
Closed Major Holidays

HOW TO ORDER
First, read the Terms and Conditions above. Take note of the stock item name(s) and no.(s) that interest you and contact us with your order online or by:
EMAIL: sales@magicity.com
ORDER DESK: 562-531-1991
FAX: 800-313-7374.